Who is responsible for your data
The seller below is the controller of personal data received through artcomburo.com. This policy covers the ArtComBuro website, customer account, orders and enquiries.
Seller details
- Seller
- ФОП Рожанський Олександр Іванович
Individual entrepreneur Rozhanskyi Oleksandr Ivanovych - Tax registration number
- 3093324797
- Location
- Ukraine, Kyiv, 37/1 Vasylia Tiutiunnyka Street, apt. 2072
Information we collect
- Orders: name, telephone number, email, recipient and delivery details.
- Accounts: account information, order history and newsletter preference.
- Enquiries: messages, contact details and materials you choose to attach.
- Website operation: IP address, technical logs, browser and device information, cookies and referral information where the relevant feature is enabled.
Do not send PINs, CVV codes or full card details by email or messenger.
Purposes and legal grounds
Order data is processed to enter into and perform the contract: communication, payment, delivery, returns and support. Accounting records are retained to meet legal duties. Necessary technical data supports shop operation and security within a justified scope.
Marketing emails require separate voluntary consent. Buying or browsing does not mean advertising consent. Manage optional analytics through CookieYes using Cookie settings.
Recipients and service providers
Authorised staff and hosting, email, delivery, payment and technical-support providers may access necessary information. We use Gmail for correspondence and Nova Poshta for delivery; card payments are handled by the payment provider. Telegram and WhatsApp enquiries are also processed by those services.
External services may involve cross-border processing subject to legal requirements. Data may be provided to competent authorities where legally required.
Retention and protection
Data is retained only as needed for its purpose, legal obligations and claims. Account information is retained while the account is used; order records are subject to accounting and legal retention requirements; correspondence is kept to resolve the enquiry and for a justified period afterwards.
Deleting an account or withdrawing consent does not remove legal duties to retain certain records. Access is limited according to work responsibilities.
Your rights
You may obtain information and access to your data, request correction or deletion where justified, object where the law permits and withdraw consent. Contact us using the address associated with your order or account. We may need to verify that the request concerns your own data.
You may also complain to the Ukrainian Parliament Commissioner for Human Rights or a court. Response procedures and deadlines follow applicable law.